Mr Stephen Tai 2016-09-21 Person 4 5 0

The whole of this document should be read – and note and action taken on the Corollary. 1. Following my operation on Friday 28th October 2015 I awoke and needed to urinate, a bedpan was brought to me but wasn’t placed under me correctly. As a consequence of the latter I flooded the bed which had to be remade with me still on it. 2. Also, I vomited frequently. On the first occasion I received help, following this I received no help and had to stretch out to reach the basin on the trolley next to my bed. The trolley was on my right hand side – the same side as my operation and due to this I had difficulty and suffered stress in reaching it. I consider that I should have received medication to alleviate or stop the vomiting. 3. A nurse came to the foot of my bed and stated “You have to wrap a towel up like this and put it between your legs”, she then dropped it onto the end of the bed and walked out. She showed total disregard to fact that at that time my condition restricted my movement. 4. On the first night I required a bedpan – this was brought to me by a young male nurse – he placed it out of reach at the bottom of the bed and started to walk away; I called him back and informed him that I couldn’t place it under myself, he attempted to place the pan under me but I slipped off it and urinated on the bed, a female nurse then attended on me and changed the bedding. 5. On Sunday 30th October a nurse-physiotherapist came to see me but the woman in the adjacent bed started to ask her a lot of questions this lasted for some twenty minutes, suddenly the nurse looked at her watch and said “Gracious, I’m due to give someone else physiotherapy” and off she went; consequently I received no physiotherapy. 6. Catering by the time our meals arrived on the ward they were congealed on the plates and unappetising. Corollary • If Mr Tai hadn’t given me permission to leave the hospital when I ask him I would have left of my own accord as I was desperate to get away from the place. • The incidence of me slipping off the bed pan (at 4 above) may be the reason why I feel that my new hip was displaced on the ward and not as a result of the surgery; none the less I am now suffering discomfort and pain and cannot walk correctly or far. • There is a definite need for the surgeons to be aware of the quality of nursing that his postoperative patients receive and for them to give specific instructions on the patient’s bed-care. There is also a need for the nurse managers to be more pro-active in the management and training of the nurses.