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Written by a patient
15th January 2019


It is fair to say, we all want great care, we may worry that if we attend a hospital with the NHS suffering from its many problems, that we may not get the care we need. In my own case, I was admitted to Gloucester Royal Hospital on the 20th October 2018 with a perforated gall bladder, abscess on the liver, sepsis with high inflammatory markers, a bladder infection, and they discovered lesions on the adrenal glands. My condition deteriorated badly and I became very poorly, the sepsis caused hallucinations and paranoia, I was taken to intensive care, then the following day under the direction and supervision of Mr Jaunoo a radiologist inserted two drains into my gall bladder, this procedure in all probability saved my life. And I cannot thank Mr Jaunoo and the radiologist enough for their skill and diagnosis. Following my recovery I found Mr Jaunoo to be a very professional consultant, but also a very humble man, for when my wife thanked him for saving my life, he humbly gave credit to his team. When discussing further options which required more surgery, the information was presented in a calm way, but he also made it understandable presenting the information in a factual straightforward manner, which also had the effect of putting you at ease, this gives me the confidence that the further surgery I have to face will be done to the best of his ability. He has this ability to make you feel that you are more than just any patient, that you are in fact his only patient. It is with grateful thanks that my wife and I wish to commend Mr Jaunoo and his team for the great care I received. Joseph & Dorothy Shaughnessy

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