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Mr Rohit Jain
2018-02-16
Person
5
5
0
Written by a patient
Written by a patient 16th February 2018
First impressions are always important. Greeted me in outpatients at KIMS in a friendly manner. Listened to my concerns,took a history and examined me which had not been done previously.Explained benefits of surgery but also the risks as I have a heart condition.
Came to see me daily post op and was reassuring.Follow ups conducted in the same friendly manner and doesn't dismiss questions and concerns.
I know NHS hospitals work under tremendous pressure and outpatient departments are extremely busy, being treated as an individual though,in a friendly,professsional manner and maintaining a high standard care are what counts to the patient and Mr Jain and his team provides this at KIMS.
24th February 2018
Response from Mr Rohit Jain
Thank you so much for taking the time to write this review. I will certainly pass your comments on to the KIMS Hospital and the staff will be delighted. I do listen to my patients and always have them at the centre of my thinking and always treat them as an individual. I am personally very grateful for your positive feedback of the care you have received and your recommendation, which does means a lot to me. Best Wishes, Rohit Jain