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Written by a patient
20th September 2020


I first met Mr Chitsabeson & Dr Lin at my assessment appointment, where he considerately listened to what was needed and my concerns. Arranging to have Mr Lin in attendance for the operation, if required. A great deal of information was exchanged at that appointment and after explanations Mr Chitsabeson gave me the options open to me. We agreed that he would make the decision on the best option 'on the day', taking into account the damage and my chronic health limitations. My planned operation had been postponed due to various reasons 4 or 5 times. The next scheduled date was 16th March 2020 - THE week of lockdown. I fully expected it to be deferred again. I wasn't and it went ahead with a positive outcome. Lockdown and Covid meant the post-op discussion has only just taken place, by telephone and not in person which was disappointing as I had wanted to be able to meet him to pass on my grateful thanks. He has a lovely clam manner that instils confidence. He listens to everything and will take time with you. I feel very happy that he was my surgeon!! Thank you.

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Trust
Listening