Mr Philip Turton 2016-03-02 Person 5 5 0

It is hard to adequately express the difference Mr Turton has personally made in the breast cancer journey I have recently undergone. Due to circumstances, I wished to change from my initial breast consultant and I had been strongly recommended to see him through an acquaintance but given initial experiences my expectation of being treated as an individual was low. However, from our first meeting he gauged perfectly how I was feeling and what I needed to face the situation and was sensitive but clear on the reality of my circumstances At all times, he has willingly answered all my wide ranging and detailed questions and throughout the whole experience his approach and empathetic attitude towards me has felt incredibly personal. He was totally open about the surgery phase but was also reassuring how this would be done and his willingness to take a "no surprises" approach for me was most welcome. Even though the day after I required unplanned surgery to resolve a haematoma he and his teams fast and reassuring response was fantastic leaving me unworried by the additional experience. When pathology indicated a third surgery was required he carefully personally explained why and what was required and any future implications again I experienced the same exemplary level of care. All the follow up meetings have followed the same fantastic level of care and attention. Mr Turton was also surrounded by a team who all in my experience put something "extra" into the service they provided, that went way beyond simply doing their job and treated me as an individual at all times and made a huge difference to the journey I was obliged to undertake. I can only believe that this is a reflection of his attitude towards his work and patients. In summary it is absolutely impossible for me to suggest any improvement that Mr Turton could take in his care of my case and I am just so thankful that I found him.