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Written by a patient
11th February 2017


Paul is a fantastic doctor and provided outstanding care from the outset. I had had a needle biopsy which revealed abnormalities (a surprise to him and his team given my age of 27 and having no family history of breast cancer). He was extremely thorough in his explanation of what had been found and the treatment options available and gave me every opportunity to ask questions. I underwent surgery as a day case to remove a small, pea-sized lump. Paul took care to explain how the procedure would be done and how he planned to minimise any aesthetic changes to my breast. He also explained the risks of the surgery but stressed that these were minimal given the location of the lump. Paul came to see me before the surgery, marked where he planned to make the incision and put my mind completely at ease. Following the surgery, he came back to see me before I left the hospital - a very thoughtful thing to do given he had been operating all day and probably wanted to go home! A week later I returned to the clinic for a review and found that everything was healing as it should. I also received the results of the full biopsy which found I had a different abnormality than previously thought and something usually seen in women of their 50s. Paul explained that this was very rare given my age, but gave me several research papers to read so that I could understand more about it. He also explained how he and his team planned to monitor me from now on - setting up an MRI, and subsequent annual reviews and possibly mammograms once I reach my mid-thirties. It was great knowing all of this had been thought through and that I was in excellent hands. A month following the surgery I was (unnecessarily) worried about my breast and made another appointment to see Paul. Although Paul was confident that everything was alright, he took time to listen to my concerns, explain, examine the incision area and booked me an ultrasound to put my mind at ease. It turned out everything was as it should be, as he thought. I couldn't recommend Paul highly enough. He is a truly excellent doctor - months on and I can barely see the scar from the surgery!

Trust
Listening
Recommend