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Written by a patient
4th February 2017


Mr Jaiswal made a big and positive impression with me and my husband, who was to be my carer, from the start. He began the first meeting by listening to how my life had been affected by the pain I had lived with for nearly two years. He then carefully explained how the x-rays showed why I had experienced the pain and why the hip-replacement operation was necessary to remove the pain. Mr Jaiswal then walked me through the operation and the pre and post op procedures. Finally, he told me he could operate within six weeks, which I was not expecting, and so I began to question whether an operation was the only way. Mr Jaiswal was quick to recognise my anxiety and to make it clear that an operation was the only way of removing the pain on a permanent and drug free basis. Mr Jaiswal patiently answered all of our questions and, throughout our meeting, combined the serious side with a lovely sense of humour. The day of the operation was a long one but throughout, I was wonderfully cared for and Mr Jaiswal was caring and sensitive to me and my operation, whilst having a full day of several other commitments. I attended my six week meeting yesterday and was reassured to learn all was well.

Trust
Listening
Recommend