Share review of Mr Osama Dessouky MSc MD FRCS (ORL-HNS) ENT Consultant

Mr Osama Dessouky MSc MD FRCS (ORL-HNS) ENT Consultant 2019-10-05 Person 5 5 0

Mr Dessouky is a fantastic surgeon. I had a deviated nasal septum for over 2 years and Mr Dessouky corrected this with septoplasty in June at CUH. Before seeing him at CUH, I had seen two other ENT consultants, both of whom made me feel ignored as a patient. Mr Dessouky takes the time to listen to you as a patient. He is a thorough and coherent doctor. He sent me for an X-ray of my sinuses to ensure they were not blocked. He also made sure I understood the risks of septoplasty. The surgery went perfectly well; however, I believe the quality of post-op care that was provided by the outpatient team could have been better. The nurse gave me the wrong size in the compression socks. They were too small. None of the nurses offered me a warm drink. I thought the hospital volunteer was more attentive than some of the nurses. One nurse left me to bleed for about 10 minutes and ignored my request for a new nasal gauze, despite me asking them to change it immediately. Overall, I am a highly satisfied patient who would recommend Mr Dessouky to any ENT patient. I have not experienced any post-op. problems relating to my septum. Very pleased with the results. However, I strongly believe the quality of post-op care provided by the outpatients team could be improved.