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Written by a NHS patient
2nd July 2021


From my my first consultation with a member of Mr Shah TEAM I found I had great confidence that my hip replacement issues would be resolved . On attending both my pre-assessment check and the Hip School at St Richards I found this gave me further confidence that everything was geared towards ensuring the procedure would be the best possible. I would like to elaborate on the benefit of attending the hip school. Firstly there were approx 20 other patients who were in various levels of pain which was seriously effecting" their quality of life " some of which just excepted that this was how it would remain. We received some very detailed presentations from various members of the TEAM who really went to great lengths to answer any fears we had and also explain and show us the replacement joints which was a real insight. On the day of the operation I was again very impressed at the theatre reception where further care was taken to ensure our well being and reduce infection risks. The final stage before the operation was in the theatre holding bay where I met the theatre TEAM who were very relaxed and showed genuine empathy . Now I am in the actual theatre where I met Mr Shah and the operation TEAM who explained in more detail how things would proceed. I felt totally relaxed as I knew I was in safe hands and receiving the best possible treatment. Following the operation I was visited by Mr Shah who confirmed all had gone to plan and that my satisfactory recovery was now really down to me to ensure I carried out the physio which is vital for the best results. I really can't stress enough the need to push yourself (even it is a bit painful ) post operation otherwise not only your time but the hospitals time has been wasted and also your quality will not improve at all. I hope my observations have been helpful and I hope you like me will be able to return to normal life again without the pain. Alan Packham

11th August 2021
Response from Mr Nirav Shah

Dear Alan, Thank you for taking the time to leave us a review. I'm sure others will find your experiences very useful. I hope you are continuing to make excellent progress. Warm wishes, Mr Nirav Shah

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