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Written by a patient
15th December 2016


As a workaholic who believed I was invincible and indestructible , my response to not coping in the busy run up period from October to Christmas ,was to work longer and longer but unbeknown to me endocarditis was threatening my life, by destroying my aortic valve and leaving me in heart failure over a two week period. I wondered if I could ever recover. Feeling desperately ill, frightened and vulnerable , meeting Mr Roberts completely changed a desperate situation into one with hope and pragmatism. He felt my condition was too unstable to risk any delay and operated that same Saturday afternoon. At every stage, Mr Roberts took so much trouble to inform, reassure and guide myself and my partner through this terrifying period. There can be no question of the technical brilliance of this man, but what elevates him to another level is the way he motivates everyone around him and obviously loves his work with such a passion. He was clearly in control of every tiny detail of my treatment and the complicated steps involved coordinating the multidisciplinary teams needed to work together to encourage my damaged heart with its marvellous new aortic valve to regain function. It is a very prized skill indeed to lead such a large team so effectively and to reach out with such humanity and kindness. There is no doubt in my mind that Mr Roberts ' phenomenal skill and dedication saved my life. We should all be very grateful indeed that St Bartholomew's Hospital, with its dedicated team of exceptional men and woman , not only continues to shine as it has for centuries, but that it becomes ever more specialised and ground breaking. What was amazing has now become their norm and every single day , ordinary people just like myself are given real prospect of extra life . Quite extra-ordinary. Richard Bradlaugh

Trust
Listening
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