Mr Neil Roberts 2018-08-10 Person 5 5 0

Mr Roberts is a brilliant surgeon, in every way. He is an expert in his field (possibly a world leader) but just as importantly, he manages to combine cutting edge knowledge with real kindness and accessibility. When I first met Neil he spent 45 minutes talking to my partner and me. He was keen to hear "my story" as he refers to it, in my own words. He believes in diagnosis via the symptoms just as much as from all the tests and "pictures" he had been provided with. And no question from me was too trivial for him. I arrived for the appointment with some obvious trepidation about the probably upcoming surgery, and left feeling relaxed and confident to be in his hands. And that confidence was born out throughout the open heart surgery that I then had (replacement of a swollen aortic root and damaged valve.) Neil Roberts and his team could not have done more, or delivered a better service. It is a credit to him, how good the team are around him. My wound is neat, and five weeks later was completely healed. Now six weeks in, I am set for a complete and full recovery. During the five nights I was in hospital I saw Neil 3 times and his registrar probably another 3. If you have to have heart surgery, these are the people you want around you. If you are an NHS patient (as I was) ask for Mr Roberts. If you are a private patient, choose Mr Roberts. He's your man! Job done.