Mr Neil Roberts is a cardiac surgeon specialising in all aspects of adult cardiac surgery. please see his full profile on www.mrneilroberts.com
From the first day we met Mr Roberts he put us at ease. He went through everything that needed doing and how he was going to do it. He is brilliant Dr and I hope he knows how great he is. If there was any criticism I would tell you but there wasn't he is a calm and brilliant Dr. I hope that if you are reading this because you need an operation you get to have Mr Roberts!!!!! To Neil thank you so much for everything you have done you're an amazing person!!!! xXx
I felt that the level of medical expertise offered by Mr Roberts was very high-- he knew what he was doing, was very experienced and I had no worries on that score. The result was a relatively small incision and a wound, two and a half weeks after the operation, that is healing well and has caused no problems. I only saw him once after the operation but his senior registrar and senior nurse practitioner kept in regular touch about developments after the operation. That was important since what was at times worrying for me - over levels of oxygen and then an irregular heart beat which was corrected- was routine for them. That aspect of communication could be strengthened since there is a gap between the consultants- and other doctors on their daily morning round- and the nursing staff ( mostly good, though not all) who were essentially obeying instructions. This can leave patients bewildered. The information provided on discharge is helpful but, given the inadequacies of GP/primary care, I wonder if post-discharge links between patients and hospital can be improved, to deal with inevitable uncertainties.
I had a heart by pass under Dr Neil Roberts and his team and I received excellent care by him and his team. The hospital staff in intensive care were 10 out of 10. Everything went so smoothly I didn't even realise I had the operation. They kept the pain to a minimum and gave me the most comfortable recovery. Before the surgery I was very scared but I didn't even realise that I had the operation thanks to the staff. They were very friendly and helped me get the best recovery. Very professional and dedicated staff. Merry Christmas and a happy New year to everyone.
As a workaholic who believed I was invincible and indestructible , my response to not coping in the busy run up period from October to Christmas ,was to work longer and longer but unbeknown to me endocarditis was threatening my life, by destroying my aortic valve and leaving me in heart failure over a two week period. I wondered if I could ever recover. Feeling desperately ill, frightened and vulnerable , meeting Mr Roberts completely changed a desperate situation into one with hope and pragmatism. He felt my condition was too unstable to risk any delay and operated that same Saturday afternoon. At every stage, Mr Roberts took so much trouble to inform, reassure and guide myself and my partner through this terrifying period. There can be no question of the technical brilliance of this man, but what elevates him to another level is the way he motivates everyone around him and obviously loves his work with such a passion. He was clearly in control of every tiny detail of my treatment and the complicated steps involved coordinating the multidisciplinary teams needed to work together to encourage my damaged heart with its marvellous new aortic valve to regain function. It is a very prized skill indeed to lead such a large team so effectively and to reach out with such humanity and kindness. There is no doubt in my mind that Mr Roberts ' phenomenal skill and dedication saved my life. We should all be very grateful indeed that St Bartholomew's Hospital, with its dedicated team of exceptional men and woman , not only continues to shine as it has for centuries, but that it becomes ever more specialised and ground breaking. What was amazing has now become their norm and every single day , ordinary people just like myself are given real prospect of extra life . Quite extra-ordinary. Richard Bradlaugh
Other than our parents, there is no other person on this earth who has had a greater impact on our lives At a time when we most desperately needed it, you restored our faith.. Your quiet confidence & compassion has changed all of our lives. Words alone will never capture our sincerest gratitude Before saying that you are an extraordinary Surgeon , I want to tell you that you are an extraordinary human being. Thanks for showing so much care and concern. Frank & Mina Acton