Share review of Mr Naresh Somashekar

Mr Naresh Somashekar 2020-03-10 Person 5 5 0

I had a Total Knee Replacement at Mount Vernon Hospital in January 2020. Despite the surgery being cancelled twice I was incredibly impressed by the professional care I received from all the staff involved in my care. It's a shame that the facilities let the side down. The bathrooms are badly planned with the toilet roll dispenser above and behind you. You have to remember to get the tissue before sitting down! From the moment it is safe to mobilise you are encouraged to go to the bathroom independently, washing is not easy as there is a lack of space and getting close to the sink whilst balancing on one leg is tricky. The staff help and support you but if the bathrooms were better designed patients could have a bit more privacy and dignity. There is a joined up approach to your care and every member of staff gives you the same information. I witnessed the physio team spending time and patience with the patients who required it ensuring that there was the correct support and equipment in place at home. In the days where resources are limited and staffing is a daily challenge in all areas I was very appreciative on the treatment and care I received. I cannot thank the teams enough.