Mr Nanavaty gave us all the time we needed to understand the diagnosis and proposed treatment and explained things simply and, if necessary, repeatedly. He was friendly and relaxed.
Mr. N has gone above and beyond his duty in my opinion. He seems very caring, expert, easy to talk to, good at explaining, pleasant to patients and staff alike. When I was anxious about an upcoming procedure he rang me to go through it all again, not rushing me at all. He has kept me informed at all stages of my treatment, and seems to remember who I am when I turn up. The pity is, I have been surprised by how he is - ALL doctors should be like this!! Over the years the Sussex Eye Hospital has been excellent.