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Mr Matthew Trotter 2020-03-09 Person 5 5 0

My experience of Mr Matthew Trotter started at Heartlands ENT dept where he diagnosed otosclerosis and then carried out a Stapedectomy on my right ear, his energy and enthusiasm in getting my hearing better was infectious and put me at ease with the procedure almost immediately. A couple of years later after a successful operation my hearing in my left ear had diminished to the degree that the same procedure was required again only this time Mr Trotter had moved to Coventry and I was told my consultancy was moving away from Heartlands and moving to Walsall. I made my feelings know and told the consultants that I wanted Matthew Trotter to carry out my second operation and so I followed him to Coventry. The extra miles and time spent on the M6 and missed appointments due to hold ups on the motorway and myself missing appointment times were worth every minute lost as once again with his infectious smile and character and energy to get things done with only the patient in mind my second operation went even better than the first one. He is a credit to his profession and I can't thank him and his team enough.