Mr Marcus Bankes

Mr Marcus Bankes 2021-06-08 Person 5 5 0

Mr Bankes is the best in the business. Not only does he take great care to listen to your experiences and priorities as a patient, he factors them into your treatment - so if you love to cycle, for example, he will be super clear about when you can expect to do that again following surgery. He is enthusiastic about what he does, and that enthusiasm is infectious! You really do believe you are in the safest possible hands when you're admitted for surgery, and your belief is proved correct. I had impingement surgery and my pain had reduced by more than half within a fortnight. Absolutely incredible results. If, like me, you're nervous about the idea of surgery and it seems like too radical an option, do consider it if you've the opportunity to see Mr Bankes. Surgeons are not exactly renowned for their bedside manner, but Mr Bankes doesn't adhere to that stereotype - I found him warm, relatable, cheerful and good-humoured. He either makes fantastic notes or has a great memory, as he always remembers the small things about his patients, which makes you feel really valued. His secretary, Sharon, is also excellent and will go out of her way to help you. Wonderful experience from start to finish.

Mr Marcus Bankes 2018-04-24 Person 5 5 0

Marcus Bankes is a remarkably gifted surgeon and a wonderful person. I came to him in desperation after a failed scope and years of hip instability, and he was the first doctor to say, "I know what's causing your pain, and I can fix it." I presented with what was apparently a somewhat complicated case, but he didn't shy away as multiple other specialists had done. Instead, he was remarkably kind and empathic throughout the entire process, especially including aftercare (I had unavoidable complications post-operatively, and throughout the months of my recovery he repeatedly took the initiative to actually call my physical therapists and my other medical specialists to touch base with them). One physio told me it was incredibly unusual for an orthopaedic surgeon to recognize the importance of the physios' work in surgical rehab; by Bankes conveying that he was personally monitoring my recovery, I'm certain my rehab team were doubly attentive as a result. He never rushed me or my partner out of my appointments, always answering all our many questions and (something I found refreshingly helpful) admitting when he didn't have an answer instead of blustering on topics outside his expertise. I was in hospital after my PAO for a week and he came to check on me every one of those days. Each email I've ever sent has been answered by his team or by a phone call from himself within a matter of hours -- no exaggeration. He personally arranged a same-week and even a same-day appointment with two specialists for me. That's an A+ on the professionalism side. It doesn't get any better. In terms of his surgical ability, his reputation is internationally recognized; he was recommended to me by a surgeon in the US. He's precise and careful, which is what you want in somebody doing such a large operation. The nurses and physios in the hospital all repeatedly used the word "perfectionist" to describe him, and I could tell they meant it as a compliment. (I could also tell they liked and respected him, which I believe says a lot.) He's not one to let fellows or residents stitch up wounds for "practice": I'm 8 months post-op and you can barely see my scar (in fact, I wouldn't have minded it being a *little* more visible. It's not much of a testament to all I went through, ha). Last point: personality. This shouldn't matter, but it really does -- and Bankes has a caring bedside manner. He's kind, funny, warm, perhaps a little goofy even. It doesn't come across as rote, but rather as empathic. And that's a big part of why he's a great doctor. Summary: Bankes sets the bar as high as it goes. He's helped me get my life back. I recommend him without reservation.

Mr Marcus Bankes 2017-11-24 Person 5 5 0

Having had major surgery before, I was expecting a cold, cool if professional surgeon. Marcus Bankes was warm, easy to talk with, he listened to me and with clear expert experience. The operation was smooth. My scar is perfect. And his follow--up after care made me feel as though he did actually care. Highly recommended.

Mr Marcus Bankes 2017-03-16 Person 5 5 0

Fabulous surgeon, Marcus performed FAI surgery on my right hip to rectify hip Impingement. I was in pain almost every day, even just sitting, so I was very uncomfortable. It was a long recovery process, a year in total until I didn't even notice the hip anymore, but it was an upwards climb all the way. Marcus did explain the recovery time to me before the procedure and was so informative throughout the whole process. I have no pain in my hip now and it has even resolved the lower back pain I was suffering, which was a great bonus! Thoroughly recommend Marcus, he is professional, friendly and caring.