Mr Joseph Manjaly 2020-01-16 Person 5 5 0

I was diagnosed with posssible bilateral octosclerosis and referred to the RH ENT hospital.I wore hearing aids in both ears and found it increasingly difficult to communicate with people at work and to hear conversations in most noisy social situations with family and friends in social gatherings. Mr Manjaly immediately put me at ease with his kindness and consideration when answering my questions (no matter how trivial). He seemed to me to exude an air of a man who held his knowledge and skills lightly. The operation went as planned as did the post operative recovery period. with no complications.Once the packing had been removed it was apparent how successful the operation had been. I now wear a much less powerful hearing aid and can join in and participate in work and social situations(and can contribute to the banter on our long Sunday runs once again.) wih much more confidence. I look forward to the chance having the operation on my other ear. Many thanks to Mr Manjaly and his team and all the staff who contributed to such a successful outcome.