My 77 year old mother first saw Mr Lucas on a Monday evening at his rooms in London Bridge during November 2016. My mother was in extreme pain due to an acute fracture of a vertebra & a day later she was being cared for in Guys Hospital. From the outset, Mr Lucas's concern for my mother was obvious & he took that care to new levels when just before a procedure that was planned, he turned up to the ward & wheeled her to surgery himself. Usual procedure - I doubt it? I genuinely cannot thank Mr Lucas enough, both for his professional approach & his overt & obvious desire to care for my mother - he is a rare breed amongst some very special professionals.