Mr Jonathan Jones

Written by a patient at Peterborough City Hospital

Very pleasant members of staff, was very helpful, carried out procedures as stated and referred to another department for other queries

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Written by a patient at Stamford and Rutland Hospital

Dr. Jones generally explains conditions very clearly and the remedies. I was slightly mislead previously in that I agreed to a biopsy which I understood to be only inserting needles, but was then changed to being quite invasive. At that point I cried off the biopsy as it looked like creating more damage than it would solve. The main problem is that the clinics run very late. This time I was seen about 1 hour or just over, late, but a nurse warned us. However she had to be pressed to say about how late (and even then was very optimistic). The previous visit I was kept waiting after the appointed time of 9-50am for 2hours 25 mins with no information given until I asked. The following remedies could help:- 1) Follow up X-rays could be ordered by a nurse, saving Dr. Jones seeing a patient twice (once to call for the X-ray, and then to review the findings with the patient). 2) Some recovery time must be built into the scheduling. Stored in the computer system must be data on the times taken per patient, the longest and slowest, the worst over-runs. This data could be used to build in recovery time slots or make, say, 1 in 5 appointment slots extra long to allow for patient variations. It should then also ensure that the consultant is not left sitting nor under unnecessary time pressure. No one expects perfect time keeping as patients vary considerably, but 2 hours 25 mins late is not really acceptable for a scheduled non-emergency appointment near the start of the surgery.

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Written by a patient at Peterborough City Hospital

I have been under the care of Dr Jones now for 5 - 6 years and I presented him with a very complicated case and not once did he rush my appointments or try to push me to another surgeon. The time and effort he spent on me and my mum to help support me was amazing. He even took the time to understand my lack of trust to medical professionals and my phobia of needles meaning he gained my trust so I was able to receive treatment with as minimal stress as possible. I would recomend him to anyone. I am very 4hankful for all of his care and time. The only suggestions or complaint I would have is there have been numerous times I have been sitting in the clinic and Dr Jones hasnt even been in meaning I see a registra that knows little about my case meaning we wasted each others time. Also I have sat 2 - 3 hours after my appointment time which is not acceptable 40 minuites late is where I see acceptable knowing how busy the clinic is.

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Written by a patient at Stamford and Rutland Hospital

I am pleased to say that my trip to see Dr Jones was a pleasure,what i would like to see is on my next appointment notification he is referred to as Dr Jones and not (Mr Jones) out of respect to the hours he spent getting this title. Thankyou .

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