Mr Fairley and his team care about their patients. From my experience, his hard won reputation as the top ENT practitioner in the SE is clearly well deserved. He has a superb manner; spending time actively listening to understand the patients condition before bringing his enormous experience and talent to bear. I have complete faith in his diagnosis and subsequent treatment. The administrative team, very ably lead by Mrs Fairley, are efficient, swift and compassionate. I unequivocally commend Mr Fairley to anyone with ENT issues.
This is a team effort: Mr Fairley is an outstanding clinician who cares deeply for those who he treats; nothing too much trouble. Considerate, professional and diligent beyond the call of duty with innovative, 'cutting edge' techniques. Equally the middle office team are highly efficient and share the same ethos of patient first. If it gets better than this I'd be surprised.
I have needed to visit Mr. Fairley on several occasions over the last ten years. I have always found him to be most helpful, honest, hard working and very pleasant indeed. In all honesty I cannot see how anything in his clinics could be improved.
Having a consultation with Mr Fairley was very pleasant and a calm experience for my four year old son and very reassuring to us as parents. Mrs Fairley was very helpful and kind to organise an appointment at a very short notice.
A thoroughly professional experience from consultation to post operative discharge. Mr Fairley has the interpersonal skills to explain diagnosis/ procedures and alleviate anxiety in a calm and friendly manner. I must also compliment Mr Fairleys Practice Manager ( and wife) for her informative knowledge base and helpful manner. Thank you both.