Mr Fairley is courteous with an ability to put patients at their ease. Explains well, conveys an absolute love of what he does without being dominant or powerful thus enabling trust. His concern that the patient is relaxed and can be confident in his abiltiy to solve their ENT problems is evident throughout any consultation. Also, I would add that his administrative office is friendly and extremely efficient. In any dealings with either Mr Fairley or his office one feels cared about.
Mr Fairley has provided me with a first class service right from our initial consultation. He quickly gained my confidence and trust which made the whole process a lot less painful. He really is a gentleman who has treated me with respect and dignity, a true professional!
I am so pleased we have found Mr Fairley, he has been caring for my husband for the last 10 years and now my 5yr old daughter. Mr Fairley has the wonderful ability to explain things, to tailor the information in away that you will understand. We have never felt silly or intimated to ask 'silly questions'. Mr Fairley has made my daughter feel safe and secure and I can not recommend him enough, my daughter who was once frightened to detach herself from her parents now parades through his door like she is visiting a friend, sometimes with a lolly or a drawing for him. When delivering news that you may not want to hear, he has a positive way that calms your anxieties, you trust that Mr Fairley will look after your loved ones as if they were his. I hope retirement is a long way off...
I was sent to St Saviour's hospital after a long period of time of going to and from my GP and taking various different antibiotics to no avail. On my first appointment with Mr Fairley he quickly identified my problem and prescribe a course of treatment and planned an operation for me. Mr Fairley explained everything to me very clearly so I was able to understand my options and everything around those options. I felt I could choose what the best course of action was going to be for me with the reassurance of knowing that I have an expert guiding me. Overall I would recommend people to see Mr Fairley as he is a nice friendly doctor who makes you feel comfortable as soon as you walk in through his door. Even when you are not dealing directly with Mr Fairley being the after care, booking appointments or your notes being e-mailed to you from your recent appointment..... it's all hassle free and a very impressive process. It's nice to feel you are actually on the road to being symptom free again.