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Written by a patient
19th September 2016


I am 70 years young. My background is retired Army Staff Officer, retired Company General Manager. Last week I was referred as an emergency patient from Hemel Hempstead to Watford General within 30 minutes of arrival.(Excellent). At Watford General the process of assessment was initiated by Mr Pandey FRCS who following blood tests and scan established that I had a large kidney stone (endangering my kidney). He immediately referred me to the Hospital's Urology Department and I was operated on (Laser) by Mr Roux Consultant Urology Surgeon who accepted me at the end of his day's list. Mr Roux's team were caring and explained the Laser procedure. As the last patient that day I was very impressed, and believe that they all went the extra mile for ME. I feel privileged to have been dealt with throughout by a highly flexible, multi skilled, professional and Caring Medical Team. All Doctors and Nursing staff were Excellent and I am extremely grateful. (to say the least). Time line from presentation to successful operation 48 hours.....amazing. Major (Retd.) D.G. Tilleke

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