Mr Gaurav Batra PhD, FRCS (Orth), FSEM (Sports Med) 2019-11-14 Person 5 5 0

I can't be thankful enough for your work of art Dr. Gaurav Batra for performing ACL reconstruction surgery on my right knee. Dr. Gaurav Batra, you are always very patient and professional. Thanks a lot for the neat scar. SUPPORT Surgery- not an easy decision. November the1st, my journey starts from the theatre waiting room. I was terrified before surgery, but these wonderful people assured me, emotionally supported me, made me laugh and brought positive vibes, a beautiful attitude. These special humans made me forget where I was and I was ready to go to the theatre without fear, relax and happy to be around these amazing special humans and I was ready to give my life in their hands. In theatre, they have a very professional approach and I felt these people care about my life as well. For them it's not just a job, they put feelings into it and care about patients. Thanks a lot to Dr. Gaurav Batra, Sam- physiotherapist, Andrew, Matteu, Panos and Dr. Sharma. PAIN Some of my friends who did ACL before told me I am going to be in a lot of pain especially in the night, but it wasn't like this to me. When I woke in theatre from GA I had pain 2 out of 10. I had 1 painkiller and went home. I didn't take anything till the next day because I was no need it. My husband advised me the next day to take 2 more just in case))) At night - no pain, sleep like a baby. And it's all because Dr. Batra performed fantastic surgery on my knee. If it's done correctly, thas why no pain and done by a talented surgeon. WORRIES Before surgery, I was worry about how I am going to cope with my usual life after surgery? How I am going to look after my family, little children, my household? But after surgery, I was doing perfect. From the first night I was able to stand up and look after my children, which was my biggest worry. And its all because of Dr. Gaurav Batra talented work. EXERCISES On day 11 I back to gym and day14 - confident walker without crutches, but still using crutches to support healing OAKLAND HOSPITAL RECEPTION You feel welcome from the time you enter the hospital. Fantastic staff is always helpful and positive and professional. They will always help also an the phone. They don't only connect you with the extension you need on the phone, they will solve your issues and problem themself. They are very helpful, patience, never ignore your requests and provide excellent customer service. thanks a lot to Hannah, Clare, and Helen, also reception staff upstairs. Oakland hospital it always a very welcome place with wonderful people working in it, I have never been in the hospital like this where you get looked after properly.