Mr Ewan Bigsby, is an orthopaedic surgeon with an interest in upper limb surgery. He works in NHS hospitals (Cheltenham General Hospital and Gloucester Royal Hospital) as well as private hospitals (Nuffield Health Hospital Cheltenham and Winfield Hospital Gloucester). He treats general trauma patients as well as sports and degenerative conditions affecting the soft tissues and joints of the shoulder, elbow, wrist and hand.
I saw Mr Bigsby in clinic for my painful stiff shoulder. He was able to quickly give me a diagnosis. He spent time explaining exactly what was wrong as well as the options available to make it better. I had a lot of questions as I had seen several people before and Mr Bigsby was patient and answered everything. I had surgery which was arranged quickly and have recovered very well. I would strongly recommend Mr Bigsby and his team especially if you have had a problem that other people have not been able to help with.
I have never had a problem with the NHS and sing their praises about their dedication and service to any and everyone. However a recent operation on my elbow was appalling and unbelievable service. I was left waiting for 9 hours in a waiting room along with a lady in her 70's, with no offer of water (for dehidration), although her surgeon did have the common courtesy to send someone twice to update her. I had no explanation as to what was going on. When I asked the duty nurses to find out what was going on Mr Ewan Bigsby was nowhere to be found & nobody knew how much longer we would have to wait. Eventualy the procedure was done and I woke up in a room given a sandwhich, some pain killers and sent home, now 13 hours after arriving. Not once was I told since, verbally or in writing what was done to my arm! The local physio contacted me, sent me some exercises to do and left me to it. Today I had a 3 month check up with Mr Bigsby who basically told me I could not have water, because of the anesthetic, which is a complete lie, as you are allowed in the letter to drink up to 5am and operations started at 9am. He then claimed he was operating all day but the theatre never knew where he was for a long time, when trying to find out what was going on. He directed me to the wrong floor on my arrival at the hospital and basically said today, when I said I have all the same problems. Tuff, nothing more I can do for you and that's the service you get, when I know from the past it is not. 99.9% of NHS staff are dedicated 1000%, this guy clearly is not and I would not recommend him to anyone, ever. Absolutely discraceful attitude and service.
I was seen at the Nuffield - was very easy to get to and was given plenty of time to ask questions. I was shown on a model what was going on with my elbow which made it easy to understand. Physiotherapy was arranged very quickly with a physiotherapist who understood the problem with my elbow. A very good service !
Recently had an appointment with Mr Bigsby. My shoulder has been painful for a long time. He was able to explain why I had the pain and gave me an injection which has already made a big difference. I am going back to see him incase the injection stops working. He was very friendly and gave clear explanations.
What a brilliant surgeon Ewan replaced my shoulder joint i am only into my 6th week and the scar is hardly showing at all and it wasnt a very big cut, He is a really nice young man and is such good surgeon and he will make such a difference to people that are in pain with their shoulders, If i have to have one down side comment, when you see Ewan in clinic he rushes in stands and says what he needs to and has rushed out again ,there is no time to ask questions or perhaps have a sneaky peep at his good work on the computer,(seeing the new joint in place) But that is a little moan over all Mr Ewan Bigsby is a asset to which ever hospital he works in and anyone getting him as their surgeon will have one the best in the buisness.