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Written by a patient
7th March 2017


Having had emergency treatment by the NHS to relieve a severely inflamed gall bladder containing an enormous 7cm gallstone, I was placed on their waiting list for surgery to remove the stone and the gall bladder altogether. Almost 3 months later, and with a bile drain still in place, my position on the NHS waiting list seemed as uncertain as ever, so I resolved to seek the opinion of a private practitioner. I received a strong recommendation to see Mr. Dipankar Mukherjee. As soon as he assessed the case, Dip Mukherjee identified my condition as being extremely critical, and booked me in for surgery just 4 days later. He warned me that the process was likely to be far from the normal day-case, as so much time had passed since the original emergency treatment, and deterioration of the site was predicted. This was indeed the case, as the surgery took almost 3 times as long as normal due to very poor condition of the gall bladder and adhesions around the drain track. Fortunately, the skill of this gentleman and his team meant that no injury was caused during the surgery, and despite the complexity of the procedure, it was accomplished without the need to convert to open surgery. Not surprisingly given the previous delays, a number of post-operative complications arose, so my overall stay as an in-patient came to 12 nights, spread between Nuffield Brentwood and Harley Street at Queen's. I received the most excellent care at both locations. Throughout my time under Dip Mukherjee’s care, he listened very carefully to my concerns, and explained the treatment and recovery processes in very clear terms, as well as managing my expectations extremely well. I felt that he treated me as a peer, and almost as a friend. He is very approachable and has a pleasant demeanour. During my time as an in-patient, he visited me every single day bar one, despite running clinics and surgery at 4 different locations. For anyone seeking attention in the field of Upper Gastro, I would strongly recommend this consummate professional.

7th March 2017
Response from Mr Dip Mukherjee ( Dipankar Mukhopadhyay)

Many thanks for your kind feedback which I find humbling .Hope you continue to enjoy good health Also wanted to point out for purpose of propriety that your NHS provider was different from my NHS employer. It has been a pleasure and privilege to serve you

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