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Written by a patient
14th December 2019

This doctor's caring and listening skills are very evident. He has taken the time to listen attentively to me and to respond appropriately. Following his in-depth verbal investigations he completed a physical and x-ray examination of my condition. This was done with care and concern for the pain and discomfort I was experiencing. While carrying out this consultation he also engaged professionally with the nursing staff in attendance to ensure they were fully involved in my medical care. I was left with a feeling of positivity that, as his patient, I was in very capable and caring hands. I was also surprisingly and pleasanty educated by him in the causes and cures of my condition. His detailed explanations and advice on pain and mobility management means that while awaiting surgery, I am able to put in place the exercise and lifestyle regimes he recommended that I have found to be of immense benefit.

5th February 2020
Response from Mr Chatenya Chauhan

Thank you for your kind words, there’s a big difference between showing interest and really taking interest so when I am listening attentively, then I am listening not only to the words, but also to your feeling of what is being conveyed, to the whole of it, not part of it and then I can treat you as a person. Thank you for sharing your experience.

Recommend
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Trust
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Listening
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