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Written by a carer
8th January 2021


I visited Mr Bain with my mother after she suffered a nasty break of her thumb. It was causing serious pain and was further complicated by arthritis already present in her hand. I accompany Mum as she is almost deaf and while is able to read lips perfectly, sadly other people often struggle to make themselves understood, which can leave her feeling “stupid” (her words) and not always fully informed. This was not the case with Mr Bain at all. He immediately established great communication with Mum and completely gained her trust, which was certainly not misplaced. His care and treatment not only led to the avoidance of surgery, which would have been a risk, but led to the full use of her hand to a better standard than before her fracture. We can not recommend him enough. Absolutely brilliant.

Recommend
Trust
Listening