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Mr Benjamin W Lamb
2021-04-29
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29th April 2021
Had the right balance between caution and optimism in explaining the situation.
A very pleasant experience despite the inevitable uncertainties with cancer.
16th June 2021
Response from Mr Benjamin W Lamb
I am glad that your experience was a good one. Achieving a balance between hope and being aware of the possible risks is tricky, so I am pleased that you felt it was appropriate.