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Written by a patient
10th November 2016


I have been under the care of St George's for many years and always had excellent treatment. Mr Arora has been carrying out my regular checks and when, most recently, I had had been battling a long period of infection in the ear where I have a perforation I found his approach both sympathetic and helpfully informative. He discussed the options available together with their pros and cons but also gave clear advice as to what he considered was the right treatment path for me. I liked the fact that he looked for ways to manage my condition rather than rushing into a second operation to patch the perforation. He provided me with a prescription which I can use as soon as there is any sign of the infection returning so that I do not have any delay in waiting to see a GP. He also wrote to my GP and informed the surgery that they should not hesitate to refer me straight back to him should there be a flare up. I feel very comfortable with this whole approach and, with the added benefit of Mr Arora being very friendly and encouraging would not hesitate to ask him anything should I have concerns either about my condition or the treatment options available to me. How fortunate we are to have such people working for our care in a National Health Service. We lose or degrade it at our peril.

Trust
Listening
Recommend