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Written by a patient
6th February 2018


I saw Mr Arora in October 2017, as a lump suddenly appeared on my neck. Throughout the process Mr Arora has been very professional, by explaining very clearly what the issue could be and looking at all possible scenarios, yet he was very human as I found myself being quite emotional during some of the visits. The lump ended up being an inflamed branchial cyst with no evidence of malignancy, so in the end I was quite lucky. I'd like to highlight how throughout the process I was very well looked after, and I felt like I was in the hands of a great professional, working with a great team of doctors. The surgery itself had some risks, as many nerves run through that area of the neck. All in all I would like to thank him and the entire staff of the ENT department at Guy's hospital.

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