I am very sorry to learn about your poor experience. In the NHS at St George's I work in a team, and cannot see all my patients individually, simply because of the large burden of work to be done. St George's is a major trauma centre and hence my work is prone to variability, and on occasions I can be late as a result. Given the great challenges placed upon me, I have recently resigned from St George's and will be practicing fully private, in the hope of providing a more bespoke service. You should speak to your GP, as if you have severe foot pain, you can be easily referred to Kingston or Epsom/St Helier, if you remain sceptical about your treatment at St George's Hospital.