Mr Alwyn Abraham 2015-08-23 Person 5 5 0

Mr Abraham was a ray of light amongst a dark fog in a time of need. He was very understanding, supportive and gave great advice when he could easily and understandably have ignored our call for help. My 3 year old son had a supercondular fracture from a trampoline fall on 10th August and emerency surgery the following morning in Worthing General. A week later (but a week earlier than originally planned thanks to my wife's persistence in getting an appointment in a full clinic) it was found the operation wasn't successful and he required further surgery. We were told he would be treated as an emergency case and dealt with quickly but Worthing didn't have the skills to do the job. The referral to Brighton was chaotic and as a result we didn't see anyone until Friday afternoon.. Even then no notes/films were sent. The consultant couldn't see my son until 'maybe' the following Thursday (well over two weeks since the original injury) and this wasn't guaranteed as he had a full list. My wife and I got on the phone to try and find anyone who could help my son. Mr Abraham called back Friday evening and was unequivocal that my son should have been dealt with immediately after Worthing finding that the operation was a failure. He should have been re-admitted as an emergency case and dealt with as a priority. He suggested going to Southampton as they have a great paediatric unit to see if they could help. We did and they did and it's now Sunday afternoon and my son is back in one piece. Aside from this he said if this wasn't successful then we could go to Leicester Sunday night and he would have been dealt with on Monday by either him or a colleague. We cannot thank Mr Abraham enough for the support. He went well over and above the call of duty. It's comforting that there are people out there who do this for the health of people like my 3 year old boy and don't get caught up in the politics and beaurocracy of the NHS.