He is caring and efficient. Alex explained the entire procedure and I felt relaxed and at ease with the process, dispelling my anxieties. He answered all my questions and talked me through the pros and cons of the surgery I was about to undergo. Alex is always available on email (or mobile phone in an emergency) and responds very quickly. He saw me for an urgent follow up within 24 hrs of my email to him. As for the surgery itself, it went without a hitch and was totally painless.
I was recommended to see Mr Shortt by a family member who had surgery performed by him at Moorfields Eye Hospital. I have keratoconus and need laser treatment. He was extremely thorough and explained things in a very simple and clear way. I had complete confidence in him and am going to have my laser surgery over the next few months.