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Written by a patient
19th April 2016


I consulted Mr Howard for Biliary Colic and removal of my gall bladder. Mr Howard was vey reassuring, patient and professional. He explained all about the operation and the possible side effects which allowed me to make a valued judgement. He answered all my questions and at no point during the consultation did I feel rushed. I was booked in as soon as possible and Mr Howard saw me on the morning of the operation. Once again he went though the operation and it was fully and clearly explained. I was visited after the operation to tell me how it had gone and if I had any problems. On mentioning that I was in pain he wrote me up for painkillers. I was called back for a further consultation five weeks after my operation. I felt very well looked after and if I had had a problem that I could have contacted the hospital for advice. I have made a complete recovery and I put this down to the very clear instructions that I was given both before and after my operation. I was extremely pleased to have Mr Howard as my consultant and surgeon and felt completely reassured and safe.

Trust
Listening
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