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Written by a NHS patient
29th July 2022


Her bedside manner and demeanour is shocking. I went for an ent consultation for worrying symptoms. I didn’t feel comfortable and she did nothing to ease my anxiety. I asked some relevant questions about my symptoms and plan of care. I was honestly met with hostility and abruptness. She had no patience. I do not doubt she is the best in her field, but have that obvious air of importance is very off putting. She needs to have more empathy full stop.

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