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Written by a patient
6th September 2015


It was such a blessing to be seen by Dr Melissa Bentley. Dr Bentley was extremely kind, patient, empathetic and both reassuring and encouraging in her approach towards me. She did not rush me, and listened attentively and thoroughly and held a genuine sense of care. She was very clear and informative about the outcome of potential operative procedures that may be carried out in the future, and was not persuasive in her manner towards the decision/choice I should make, but rather remained very calm, open and honest in her advice. She made me feel very comfortable and at ease, thus enabling me to feel that I am in safe hands and that my well being was genuinely being catered for. Dr Bentley ensured that she investigated any concerns that I had, as opposed to simply cutting corners. She immediately arranged for the necessary tests to be carried out and for me to come back to see her as soon as this was completed (within the same appointment). She made me feel highly valued and cared for as a patient. Thank you for your grace Dr Bentley. God bless.

Trust
Listening
Recommend