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Written by a NHS patient
14th February 2021


Miss Omar performed my laparoscopy to treat my endometriosis. Her bedside manner was horrible and I actually called the PALS at PRUH to ask if I could have a different consultant. I was initially booked to see another consultant who was very understanding of my situation (endometriosis with difficulty getting pregnant after 3 years of trying) who explained my options. Due to covid my appointment was cancelled and he had left the hospital when I could get the laproscopy rearranged. Miss Omar was not going to see me before my lap but I insisted. When I entered the room she greeted me with "so what do you want?". Having undergone IVF I knew I had a large cyst on my right ovary and there was a potential the entire ovary may need removing and that is what I wanted to discuss but Miss Omar just did not care about the patient. She said it's wasn't practical to discuss options with me, she would decide. I had to make it clear to her via PALS I did not want my ovary removed. On the morning of the surgery she was pleasant but after the surgery I discovered she had not removed my uterine polyp, which she said she would and it does not seem she examined the state of my left ovary or of my fallopian tubes. I have no idea how the endometriosis is actually affect me - that was one of the key reasons to have it done. The note from my surgery was 1 line long and I have had no replies to my follow up questions sent to Miss Omar directly and sent via PALS. I now have to go through the entire lap again or a number of other treatments to find out how the endometriosis is affecting me and my fertility. 4 periods after my lap the pain is worse than was before (I now feel nauseous and sick when I have a period, I didn't have this before). I feel like the whole treatment was a waste of time. If she didn't want to treat me then she should have just passed me on to someone else who cares about their patients, which I did ack for.

Recommend
Trust
Listening