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Written by a patient at St Thomas' Hospital
4th January 2019


Miss Pai administered my tympanic steroid injections and provided me with a cochlear implant. After previously having one extremely painful and terrifying steroid injection by another ENT specialist, Miss Pai offered to complete the rest of them (saving time and giving me a chance to meet her earlier than I expected). The injections were painless when she did them, she was comforting and empathetic, constantly reassuring me and ensuring I was as comfortable as possible. In regards to the cochlear implant, after previously being told by someone else I wouldn’t qualify, she assured me I would, and if there was any chance I wouldn’t then she would apply for the needed funding. I expected to wait a long time to receive my implant, yet she ‘fast tracked’ my case, supporting me through every step of the way. Miss Pai and her team were unbelievably fast, yet efficient, and she truly shared my excitement and joy at the possibility of gaining a new ability to allow me to hear. The surgery itself went without any problems, I was in and out before I knew it with no complications and very quick healing time. The inevitable scar is so neat and hardly noticeable - she also popped in to the recovery room after my surgery to see how I was feeling. Such a kind, highly skilled surgeon, who left me with fearless, relieved and feeling very blessed to be under her care.

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Written by a patient at Guy's Nuffield House
2nd October 2018


Miss Pai carried out surgery on my ear to provide a soundbridge implant to restore my hearing on the left side. This follwed 4 attempts by other very competent surgeons. Miss Pai is incredibly skilled (she came highly recommended by another experienced surgeon) and has a wonderful personalty. Simply the best !

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Written by a patient at Guy's Nuffield House
26th March 2017


Miss Pai is an incredibly enthusiastic and dedicated Consultant and I had no doubt whatsoever in her skills and abilities. The time she has taken with me in appointments to carefully explain my treatment options and my condition has been so valuable. It was a long process to get to what I needed with my treatment and every step was so thought out and considered as to what was the most suitable next step.Her ability to be compassionate and caring when her waiting room was bursting at the seams was amazing too. She has a fantastic team of audiologists and nurse specialists around her and it's easy to see where they get their energy and motivation. The surgery I had wasn't straight forward but Miss Pai relentlessly persevered with both procedures. I now have a soundbridge implant which works thanks to her dedication. I couldn't be happier with the treatment and care I have had from Miss Pai. She is a truely inspiring Consultant.

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Specialises in

  • Otolaryngology