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Written by a carer
6th July 2015


Had reason to see this Doctor in A & E today and I found her to be really quite rude and uncaring. She made quite a rude comment as soon as she saw us, without being aware of the facts and, seemingly having judged us, was unwilling to listen to and dismissive of the response to her abrupt comment. Maybe she was rushed off her feet but this apparently did not stop her being friendly, even joking, with other patients. After diagnosis, we were quickly dismissed by this Doctor who continued to be very abrupt and rude in front of other patients. We felt humiliated and belittled. As a parent of another child who is disabled and having had many dealings with many kind, caring Doctors over the years, I was dismayed to find my son and myself treated in this manner which was totally without foundation. I remain angry and totally disgusted at the treatment, and total lack of caring, meted out by this Doctor and am very seriously considering making an official complaint.

Trust
Listening
Recommend