Reviews
Miss Hoi Yi Ching was like a 'breath of fresh air!' in that as soon as I met her I felt I was being listened to and equally I felt that I could ask questions and be answered in a professional but also thoughtful manner...she will spend time explaining things to the patient. She referred me for an MRI quickly. Luckily my medical issue was not serious but I felt if it had been I would feel reassured by having Miss Ching dealing with my treatment.
Friendly & knowledgable
Having previously had private treatment including surgery from a consultant I really liked, I could no longer afford the private consultations for a stubborn on-going sinus infection. I switched to the NHS and was allocated a consultation through the Choose and Book system with Miss Ching. She was welcoming and friendly and as well as being very business-like and efficient was easy to talk to and had a great sense of humour. Above all she was well informed about the previous history of my condition having read my notes. This was particularly reassuring and is something many doctors in my experience do not take the trouble to do. It makes all the difference to an anxious patient. I have had two consultations with Miss Ching and have now been discharged from her clinic. Her advice for ongoing maintenance of my condition to prevent it returning has been clear, helpful and reassuring both to me and to my wife. Should my problems recur I would certainly wish to see her again.
Miss Ching introduced herself as soon as we entered her room and shook hands with myself and my husband. She was very thorough with her examinations and took time to listen to my symptoms. She explained that there was no cure for my complaint, Rhinitus, but suggested a trial run of a nasal spray and to return in two months. We returned and after telling her there was no change had to admit there was nothing else she could suggest, offering her apologies for this!
Miss Hoi Yi Ching was easy to talk to and she listen to what you had to say. She was very helpful and put me at ease. She explained the procedures and made suggestions. I would be more than happy to see her again if I have to go back.
Specialises in
- Otolaryngology