Miss Elizabeth Ball 2015-07-15 Person 5 5 0

Miss Ball was very attentive and sympathetic to how I was feeling but reassured me all the way through the consultation. I was treated with dignity and kindness together with a totally professional attitude. I immediately felt comfortable and felt that she was genuinely interested in what I had to say despite the waiting room being full of patients. It must be difficult to achieve all of this whilst under so much pressure. Women who visit the breast clinic for the first time are scared that they will hear really bad news. Fortunately I had good news but could not help feeling that some women there would have received bad news. I am confident that had it been bad news for me or any other woman, Dr Ball would have managed the situation very well. Excellent service throughout my visit - everyone was really kind and supportive. It makes a huge difference and I would like to thank everyone involved for my speedy treatment.