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Written by a carer
19th September 2019


Dr never listens to you or your concerns, types on his keyboard when you are talking to him,if you don't follow his advice you get the cold shoulder,not genuinely sympathetic,no bedside manner, he really upset my gran when he just announced that she has cancer,no breaking the news gently,just told her outright.i prefer to go to the walk in clinic at Katie rd than see him.my previous gp at lordswood was fantastic, but not this GP.my gran went to see him once when she had a really bad throat infection ,she couldn't swallow.anything even saliva,but he didn't listen to her and gave her some large antibiotic tablets that she couldn't swallow,some of the other GP's in the practice are very good,our family always liked the lordswood practice,but we want to leave now , if friends asked what I thought about this Dr i would have to say , Go somewhere else,very upset and angry,I know nothing will change, dr's are immune from any criticism,and won't change, maybe have feedback cards at the GP surgery which could be filled in anonymously

Recommend
Trust
Listening