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Written by a carer
26th April 2019


Dr Hyer is fun! After being told by other, 'equally experienced' doctors that I was wrong about my son's health issues, I was finally referred to Dr Hyer. What a relief! He listened to my concerns without the initial dismissive judgement that I had experienced with other doctors and, due to his greater knowledge of unusual diseases, he agreed that our family may have issues to deal with. My son was duly tested, and is still being monitored for a rare genetic condition for which we are forever grateful. The amazing thing about our story is that Dr Hyer became suspicious of other clinical indications that my son displayed and he found that my son also had another condition, that we had never considered, so we got two diagnoses for the price of one as it were. Throughout this whole protracted process, Dr Hyer always put a smile on our faces; his interaction with our son was fantastic, and whenever we saw him greet other families it was always obvious that the children were happy to see him again. Dr Hyer is straight talking, clear in what he is trying to explain and he is in no way intimidating to the kids - they love him. I am sad that my son is moving over to adult care because my faith in the medical system was a little shaken and we are leaving a doctor in whom we had enormous trust. I wish him well, and hope that he continues to do his great work for all the other worried families out there looking for answers.

Recommend
Trust
Listening