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Written by a NHS patient at Roman Gate Surgery
31st August 2021


I took my father to see this GP today. My father has Alzheimer’s disease, however he is perfectly able to communicate. He is able to answer questions, and speak on his own behalf. From the first moment, Dr Sanderson didn’t bother to communicate with my dad. She addressed all questions to me without even attempting to speak with my dad, and then when she did speak to my dad; she almost shouted and spoke incredibly slow. My dad looked at me to say “why on earth is she speaking to me like this?”. I would have thought it would be common sense to assess your patients communicative skills before automatically deciding they’re incapable? She told him she would be examining him, incredibly patronisingly. Asked ME what the scar was on his back. And then air quoted to me that he had a “chest infection”. Still unsure why there was need for an air quote. She explained to me that she would be prescribing antibiotics, and that he had a high temperature. Ae left and I laughed with my Dad about how patronising this doctor was.

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Written by a patient at Orchard Surgery, St Ives
2nd March 2020


Absolutely awful treatment. I went to see about my extremely sore throat and difficulty swallowing. The treatment I received was rude, dismissive and completely unbothered. After having explained I had a sore throat for 10 days, she asks me how long I have had it! She prescribed me anti biotics to take in 48 hours if it gets no better, in spite of me already having had it for a very long period. Then in the middle of me asking another question, she proceeds to get up and open the door - I repeat, in the middle of me speaking. I go home still in pain and feeling rough, to be told by another doctor that I have very bad bacterial tonsillitis and need medication now. Should not be practising if she isn’t willing to actually see patients.

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Written by a patient at Nuffield Road Medical Centre
31st December 2018


If this is the same Victoria Sanderson I encountered whilst being a patient at Nuffield Road Medical Centre, Cambridgeshire, UK then I would not recommend her at all. She was abrupt to the point of rude and when I tried to inform her that I may need more time as a patient to explain how I was feeling, in particular, with regards to my mental health and anxiety - she cut me off and told me I had '10 minutes'. As I was not in a position to argue with her I did my best to explain how I was feeling and whether it was partly guilt for the rude manner she made a small effort in recommending a book about anxiety to me and a number of websites but nothing else.

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