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Dr Tuck-Kay Loke
2018-03-25
Person
5
5
0
Written by a patient
Written by a patient 25th March 2018
I was seen by Dr Tuck- Kay Lowe in the Respiratory Clinic on Monday March 19th . I have been suffering from COPD for about 4 years and have been admitted to hospital several times , the most recent being February 1st - 8th in AMU at Tunbridge Wells hospital at Pembury .
Dr Loke was extremely helpful , answering all my questions and giving my wife and me a great deal of advice .
We did feel that it may have been helpful to have had the appointment for the lung function tests before I was seen by the doctor rather than on the day after ! Also there were no notes from AMU regarding my recent stay in hospital .
Dr Loke spent time with us , helping us to understand the problems for which we are extremely grateful .
3rd September 2018
Response from Dr Tuck-Kay Loke
Thank you for providing this positive feedback. Your opinion matters greatly in helping to improve our services locally. I have fed back to the hospital management who are now looking ant providing a more integrated electronic patient record at this hospital to address this specific issue. Dr T-K Loke