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Dr Tim Clayton
2018-02-05
Person
3
5
0
Written by a patient
Written by a patient 5th February 2018
Hi,
Firstly, i want to say Dr Clayton helped a great deal with my daughter's skin condition. The consultation was to the concise and to the point and he prescribed medication which helped clear my daughter's skin.
The issue i have is with the service thereafter. During the consultation, Dr Clayton mentioned that if there was any issues, queries or if we required any advice we should get in touch via email. I have sent numerous emails and not had any responses. The assistant replied once to ask me to book a new consultation. I still haven't had a reply (one month later).
Just to clarify, the consultation with Dr Clayton was great. The service from him/his team leaves a lot to be desired. It puts me off recommending his service to other people.
I hope that we can overcome this issue, but i require contact from Dr Clayton or his team.