Dr Timothy T. B. Chan 2018-05-23 Person 5 5 0

I saw Dr Chan for the first time today, regarding my elderly Mum who has been experiencing distressing and unexplained issues which have got progressively worse over time. All the staff have been extremely helpful including the secretaries and clerical staff who spoke with Dr Chan to make the consultation possible today. Dr Chan was extremely pleasant, patient and professional in his approach to both my mum and myself, dealing with sensitive issues in a very kind and understanding way. He explained in much detail the tests that Mum had undertaken over the previous months and the conclusions drawn from this. Although he was at this time unable to make a firm diagnosis, he explained fully the reasons why and how the exact nature of the problem would become clearer over a period of time. Dr Chan was able to prescribe medication which we hope will help alleviate some of the distress Mum is experiencing and I am completely satisfied that Mum is receiving the best care possible. I have personally been racking my brain to try and understand the nature of Mum's problem for a long time and for the first time feel that this has been acknowledged and addressed thoroughly. I am very grateful to Dr Chan for his expertise and for taking on mum's case. I would highly recommend Dr Chan to other patients. He is thoroughly deserving of an excellent review.