Dr Thomas Yapp

Did not appear interested and not prepared to listen. Very dismissive and questioned why I had been referred. I tried to explain the impact the condition was having on my quality of life but he implied that it my condition does not cause these symptoms, when they clearly do as they are listed on the NHS site as symptoms. Really worrying that I was referred to a consultant that is not knowledgeable in my condition, which does not give me any faith in his advice/treatment plan. Seriously avoid if you can.

Today I visited the endoscopy department at Bridgend Princess of wales hospital. I was extremely nervous about the procedure. The lovely nurses I saw before hand made me feel so calm but I was instantly forced back into an anxious state, when I was met by an intimidating DR Yapp. He welcomed me but standing over me with the line ‘why are you here?’ I started to talk about just one symptom when he cut me off and said because you had a trip to bali. He Wasn’t interested in any previous symptoms, therefore I was unable to explain all of the other reasons I had been referred for. He made me feel like I was unwelcome and wasting his time. I tried to say I had been worried and he shrugged and said why. Then rolled his eyes. What is already quite an embarrassing procedure and being in only a hospital gown. Already nervous. I felt so vulnerable that I stopped talking an turned over on my side. Tears streaming down the side of my face into the bed that I tried to hide from the lovely nurse. I just wanted the entire thing to be over I no longer cared about the long term pain and suffering I had be experiencing and wanted the sedation to work quickly so that I didn’t feel so humiliated. I came away with no advice or answers as to what is next. Also I am aware it is standard procedure to take a biopsy with my symptoms. as far as I am aware that was not done. After recovery I went to see the nurse to go through discharge where I started to cry again. It has taken me some hours to write this review as I am still extremely upset. My advice is request another doctor.

We can't thank Dr yap, shirree and all their team enough. My husband has been treated with many endoscopys, been in hospital, drained and many more issues. The team is always there to help, care and listen. Always go above and beyond to look after my husband.

I would like to share a difficult and upsetting visit that I experienced at Bridgend Princess of Wales hospital on the 6th January 2023. I was having an endoscopy for an ongoing ailment that has been causing a lot of pain and distress for the past year. The individual completing the procedure was Dr Yapp. Upon entering the room, Mr Yapp’s opening words were along the lines of ‘why have you been referred, i don’t understand what we are expected to find as you obviously have anal fissures’. I explained that I had been referred by my consultant and, as I am not a doctor, I do not know why I have been referred. As a 25 year old girl, lying on my side about to have a very personal/embarrassing assing procedure, this attitude affected me deeply. If it wasn’t for the lovely nurses who were with me, I would of left the room. He then began to suggest that taking the intense and time consuming laxatives I had taken in preparation for the endoscopy as a future treatment plan. However, this involved drinking 2 litres of laxatives and sitting on the toilet for a whole evening. As someone who works, this seemed like a bizarre and lack of thought attempt to try and help me. After the procedure, thankfully nothing was found apart from a chronic anal fissure, Mr Yapp continued to express his annoyance of having to do a procedure he clearly felt a waste of his time on my paperwork. Mr Yapp wrote on my diagnosis paperwork ‘I do not understand what was expected from this procedure’. I left feeling deflated, embarrassed and still not receiving any help for the pain that I was still in. I felt my diagnosis was downplayed and as though I had wasted NHS time. Since this experience, my mental health has been deteriorated considerably. I wanted to disclose this experience as I do not wish Dr Yapp to make anyone feel how he made me feel that day and ongoing effect it has left on me.

Dr yapp is a wonderful man and specialist, he truly sincere and very professional in All manners of his work. I have been treated by him for two years now and he has brought me back from the brink on two occasions, I owe my life to him and I will be eternally grateful

I went to a and e with severe abdominal pain and going to the loo over twenty times a day and passing blood. I was there for over 8 hours when I was seen by this doctor. Dr Yapp. He Didn't do anything, no tests and didn't seem concerned. Felt my stomach that was it. I have ulcerative colitis and I made him aware of this. I was sent away with a buscopan prescription which I could not get as I had waited the entire day and now all the pharmacies were closed. So basically sent home in severe pain and to carry on suffering. When I could have been extremely close to my bowel perforating , who would have known? The following week I was admitted to hospital and needed IV steroids immediately and was very close to emergency surgery which I only avoided by trying a new medication first !

I recently had to have a procedure performed by this doctor. I have suffered with piles in the past, and as soon as I walked into the theatre, he stood up, OVER me, in what to me seemed to be a very confrontational manner, and said ''We've been here before, haven't we?'' ''What do you mean?'' I said. ''Piles. You have had bright red blood, and that's piles'' Actually, I've been quite ill recently with abdominal pains, and a couple of weeks back I had DARK RED blood coming out of me, which is WHY I was referred to him, which meant I should have been referred for a different procedure, a colonoscopy, not a sigmoidoscopy. This fact, along with his confrontational manner towards me annoyed me, and I let him know this, in no uncertain terms. I was REFERRED to him by another specialist, had to take 3 days off,(I'm self employed) and my wife had to take half a day off. I shouldn't have to JUSTIFY myself, sitting half naked on a bed surrounded by a doubting doctor and three of his nurses! Thankfully, the colonoscopy he eventually performed on me came up clear,(instead of the sigmoidoscopy I was originally mistakenly sent for) and he advised my doctor that I probably have IBS, for which he recommended anti depressants. Only trouble is, the advice on the anti depressants is not to take them if you have abdominal bleeding! I am NOT taking them. Also, the issue of what that dark red blood was, where it came from, has not been resolved. All in all, from my GP to that highly embarrassing encounter with Dr Yapp, this has not been a pleasant experience in the slightest for me. I get the impression the left hand doesn't know what the right hand is doing in the NHS nowadays! My advice to Dr Yapp would be to adopt a LESS confrontational stance with patients. If a patient is referred to you by a specialist, simply perform the procedure, tell them the results, then move on to your next patient!