Dr Subramaniam Ramakrishnan 2018-05-04 Person 5 5 0

I recently consulted Dr. Ram. which led to an investigation by colonoscopy (and a subsequent follow-up discussion). Throughout the whole situation Dr. Ram. was very professional. Whilst he was objective in seeking to understand the likely cause of my need to consult him and very clear about what he advised (as one would expect) he was, at the same time, very caring and patient. During the consultation he was helpful, spent the time that I wanted and needed to get across my position/situation and throughout he struck a good balance between listening and talking. At the start (and during the investigation procedure which was performed under sedation) he was pleasant, calm and reassuring and I felt comfortable that I was in the care of a considerate, efficient and expert person. This was the case immediately after the procedure and during the follow-up discussion. Overall I felt that I was treated as an individual and consider that I received the best level of care possible.