Reviews
I have been registered with Dr. Sherwood at his practice East Lynne Medical Centre for some years now. I am diabetic and he is very thorough indeed. I am very impressed overall with the service that he and his practice provide. I do think that it would be helpful if an appointment could be made in advance (not same day). It is possible to get a same day appointment but this means queuing from 8am or from 2pm as it is difficult to get through by telephone. It would be very helpful if you were able to book in advance because it's not always convenient for an appointment on the day
I can not recommend Dr Sherwood enough - everytime I or a member of my family have seen him with a health issue he has listened, sent for the relevant tests to be done and got to the bottom of the problem.
My only issue is with the Reception Staff - not enough on the desk to deal with the amount of phone calls and customers that East Lynne Medical Centre deal with every day.
On the day that I visited there were three Reception Staff but only two dealing with enquiries as one was more interested in talking about getting time off for a funeral and whilst she was discussng this the queue was getting longer. In fact, she only decided to help the next person in the queue when the queue ended up outside which meant the doors were open and she mentioned it was cold!
When you can get to see this Dr he always has time to listen and checks you out thorough.I get very frustrated when phoning it takes over 40min to get an answer only to be told there's no appointments left.I have started to go to the surgery and wait for it to open so I can get to see the Dr.It seems we are going backwards because I used to do this many years ago I thought phoneing was supposed to be quicker.
When booking an appointment, I always try to see Dr. Sherwood, as he is very forthright and explains things thoroughly, which I appreciate.
The practice used to have more doctors, and it seems to be struggling to cope with the 10,000? or so patients on their books.
this doctor is very abrupt and doesn't put you at ease at all,his bedside manner is not good at all,and rushes you out the door so quick.
Specialises in
- General Practice